A Thamel travel agency since 2012
Sitasma Travels has organised travel from Amrit Marg in Thamel, Kathmandu, since 2012. It sells fixed-departure and tailor-made tours, domestic and international flights, hotel bookings in Nepal and vehicle rental.
Its customers include Nepali families planning holidays in Nepal and abroad, from Muktinath and Rara to Dubai, Thailand, Malaysia and Singapore, as well as visitors exploring Kathmandu, Bhaktapur and Lalitpur.
What travellers come to Sitasma for
Why Sitasma Travels came to us
Sitasma had years of experience and loyal customers, but its online presence did not reflect it. It needed a website and a social presence that showed the full range of what it offers and made it easy to enquire.
A website that did not show the full offer
Tours, tickets, hotels and vehicles needed to be presented clearly, so visitors could see everything Sitasma does.
Many packages, no clear structure
Nepal and international tours needed a URL structure and navigation that made each package easy to find.
A brand that needed to look its age
A business with a decade of experience needed a visual identity that looked established and trustworthy.
Local customers search nearby
Travellers in Kathmandu look for agencies on Google Maps, so the business listing needed to be complete and active.
Staying visible between trips
Social media needed to keep Sitasma in mind when customers started planning their next holiday.
What we did for Sitasma Travels
We rebuilt Sitasma’s online presence around a new WordPress website, then kept it visible with search, maps and social media.
A new site for every service
A WordPress website designed around tours, flights, hotels and vehicle rental, with clear routes to enquire.
- Design and development
- Package and service pages
- Enquiry forms and contact routes
A structure for every package
A URL structure and navigation that organise Nepal and international tours so each package has a clear home.
- URL and category structure
- Navigation by destination and service
A logo that looks established
A logo and visual identity used across the website, social media and printed material.
- Logo design
- Consistent brand graphics
Packages described properly
Destination and package content that helps travellers compare trips and understand what is included.
- Package descriptions
- Destination content
Found by travellers nearby
Local search and Google Business Profile management so nearby customers can find, call and visit.
- Business profile optimised
- Interactions, directions and website clicks tracked
Visible between holidays
Social media content on top destinations and festive greetings, keeping Sitasma in customers’ feeds.
- Regular destination posts
- Festive and seasonal campaigns
- Monthly reporting
How the engagement unfolded
- 2022
Brand and website
A new logo and a WordPress website built around every service.
- 2023
Search and maps
Business profile management and search visibility for local customers.
- September 2023
Social media
Regular destination and festive content with monthly reporting.
- Now
A complete presence
Website, maps and social media presenting the whole business.
What Sitasma Travels came away with
The whole business online
Tours, flights, hotels and vehicles presented in one place.
A brand that matches the experience
An identity that reflects more than a decade in travel.
Easy to find and contact
Clear routes from search, maps and social to an enquiry.
A travel agency with a decade of happy customers should look like one online. Our job for Sitasma was to make sure it did.
Queens Digital project team
Services behind this work
Running a travel or hospitality business? Read our digital marketing guide for hotels and hospitality, or see the services we used for Sitasma below.