TECHNICAL SEO

Your Firewall Might Be Hiding Your Site From Google and ChatGPT

Blocking AI bots sounds sensible. Done the wrong way, it can block Google too, and nothing on your website will look broken. Here is how it happens, the warning signs, and a safe setup for any business that wants to be found.

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Written by K.K. Bhatta, Founder, Queens DigitalIn digital marketing since 2012Updated September 2026 · 8 min read

Quick answer

Yes, a firewall or CDN setting meant to stop AI bots can also block search engines. Cloudflare treats crawlers that do both search and AI training, including Googlebot, Bingbot and Applebot, by their strictest purpose, so blocking training can block them too. New defaults for new Cloudflare domains took effect on 15 September 2026. If you want to be found, allow search crawlers, handle training bots with precise robots.txt rules, and check Search Console for crawl errors after any change.

Key takeaways

  • Cloudflare sorts bots into Search, Training and Agent. Crawlers that do both search and training are treated by the stricter rule.
  • Blocking AI training at the firewall can therefore block Googlebot, Bingbot and Applebot.
  • Real sites have lost weeks of traffic, Google Ads and Merchant Center listings this way.
  • Blocking Google-Extended in robots.txt does not affect Google Search, according to Google. Broad firewall rules are the risk.
  • After any bot or firewall change, test with Search Console URL Inspection and watch crawl stats.

Most business owners never look at their firewall settings. Someone else set them up, often an IT provider or a developer who has since moved on.

That is exactly how this problem sneaks in.

Over the past year, services like Cloudflare made it easy to block AI bots with a switch. Many site owners turned it on. Some chose stricter settings to cut server load from aggressive crawlers.

In some cases Google got blocked along with everything else. Traffic fell, and nobody connected the drop to the firewall for weeks.

How we got here

On 1 July 2025, Cloudflare changed its default to block AI crawlers on new domains unless they pay creators for content. Its chief executive called it Content Independence Day.

Cloudflare CEO Matthew Prince on the July 2025 change. View the post on X.

A year later, Cloudflare went further and began sorting crawlers by what they do. That is where the risk for search visibility comes from.

What changed at Cloudflare in 2026?

On 1 July 2026, Cloudflare announced new AI traffic options for all customers. Its changelog describes three categories of bot behaviour:

  • Search: crawlers that index content for search results.
  • Agent: bots acting in real time for a user, such as AI assistants and browser agents.
  • Training: crawlers collecting content to train AI models.

For each one, site owners can block on all pages, block only on pages that show ads, or not block at all.

The 15 September defaults

From 15 September 2026, new domains block Training and Agent bots on ad-supported pages, while Search bots stay allowed. Existing customers were told they could opt out of the new defaults before that date.

The catch: crawlers with two jobs

A crawler that performs both Search and Training will be blocked if a site blocks Training.

Search Engine Journal logoSearch Engine Journal, summarising Cloudflare’s rules

Cloudflare names Googlebot, Applebot and Bingbot as examples of these mixed-purpose crawlers. Block training, and you may block the search engines people use to find you.

Diagram showing Googlebot doing both search and training crawling, so an AI training block can block search
Googlebot, Bingbot and Applebot crawl for both search and AI training, so a training block can catch them. Source: Cloudflare.

Has this actually happened to real websites?

Yes, several times, and the symptoms rarely point at the firewall.

The sitemap that returned 403

In August 2026, Search Engine Journal reported a case from the r/TechSEO community. With the AI training block turned on, Googlebot and Bingbot got 403 errors when fetching the sitemap. Turning the block off restored access straight away.

Two weeks of lost traffic

Please be careful with CloudFlare configuration. I just had to fix a website who’s traffic tanked for 2 weeks.

Search Engine Roundtable logoJonathan Bird, SEO consultant, via Search Engine Roundtable

In that case, an IT provider had set Cloudflare to block all bots. Google Ads broke and Merchant Center listings disappeared as well as organic traffic.

The drop that looked like an algorithm update

SEO consultant Brodie Clark described a marketplace where bot rules added at the firewall to protect server performance caused what he called an SEO disaster. As he put it, it may look like a core or spam update, but it was not.

And sometimes it is not Cloudflare at all

In a Cloudflare community thread from July 2026, a site owner saw verified Bingbot blocked from their sitemap by the AI training rule. The final cause turned out to be a user-agent rule in their own server’s .htaccess file. Check your origin server rules too, not just your CDN.

What are the warning signs?

Look for two or more of these together:

  • A sudden, sharp drop in impressions across the whole site, not just some pages.
  • Crawl errors or 403 responses in Search Console, especially on the sitemap.
  • The URL Inspection tool failing to fetch pages that load fine in your browser.
  • Google Ads disapprovals for landing pages that are clearly online.
  • Merchant Center products disappearing without a stated reason.
  • In Cloudflare’s security analytics, requests from Googlebot or Bingbot being blocked by a managed rule.

If you see these, check the firewall before assuming an algorithm update. We made the same point in our note on the August spam update: rule out site changes before blaming Google.

Does blocking AI training bots hurt your SEO?

Blocking a pure training bot, done precisely, does not affect Google rankings. The method is what matters.

Google-Extended is safe to block

Google-Extended does not impact a site’s inclusion in Google Search nor is it used as a ranking signal in Google Search.

Google logoGoogle Search Central, Google’s common crawlers

Google-Extended controls whether your content is used for Gemini training and grounding. A robots.txt rule for it is precise. A broad firewall rule based on bot categories can catch Googlebot itself.

OpenAI’s bots do different jobs

According to OpenAI, GPTBot collects content for training, while OAI-SearchBot powers ChatGPT’s search results. You can block the first and still appear in ChatGPT answers. Block the second and your pages stop appearing in ChatGPT search.

Check that a bot is really who it says

Anyone can fake a user agent. Google explains how to verify that a visitor is really Googlebot using reverse DNS or its published IP ranges. Good firewall rules use verification, not names alone.

What is a safe setup for most businesses?

  1. Allow the search crawlers: Googlebot, Bingbot, Applebot, DuckDuckBot and OAI-SearchBot.
  2. Decide separately about training bots such as GPTBot and Google-Extended, and use robots.txt rules for precise control.
  3. In Cloudflare, review the AI crawler settings, Bot Fight Mode and any custom rules. Make sure none of them block the search crawlers above.
  4. Check your origin server too: .htaccess, security plugins and hosting firewalls can block bots independently.
  5. If you need rate limits for server load, apply them to specific abusive bots, not whole categories.
  6. After any change, run Search Console’s URL Inspection on your homepage and a key service page, and watch crawl stats for a week.

Our technical SEO services include this check in every audit, and our web design and development team sets it up correctly on new builds.

Safe bot checklist: allow Googlebot, Bingbot, Applebot and OAI-SearchBot; decide separately on GPTBot and Google-Extended
Which crawlers to allow, and which you can safely decide about, if you want to stay visible in search and AI answers.

Who should own these settings?

Whoever changes them should understand search. Often that is not the case.

IT providers think about security and server load. Marketing teams think about visibility. They do not always talk.

Agree one simple rule inside your business: no firewall, CDN or bot setting changes without telling whoever manages your SEO. It costs nothing and prevents the most expensive kind of mistake.

Related: How Core Web Vitals affect your rankings in 2026

Common crawlers and what blocking them does

CrawlerMain purposeIf you block it
GooglebotGoogle Search indexYou disappear from Google Search and its AI features
Google-ExtendedGemini training and groundingNo effect on Google Search, according to Google
BingbotBing index, also used by other servicesYou lose Bing and the tools built on it
OAI-SearchBotChatGPT search resultsYour pages stop appearing in ChatGPT search answers
GPTBotOpenAI model trainingYour content is not used for training
ApplebotSiri and Spotlight suggestionsYou lose visibility in Apple's search features

How does this connect to AI visibility?

Directly. AI tools can only cite what they can reach.

If your firewall blocks OAI-SearchBot, ChatGPT search cannot use your pages. If it blocks Googlebot, you are out of AI Overviews too, because Google’s AI features rely on its normal index.

Since August, ChatGPT has also been searching named websites directly far more often, as we explained in our Reddit citations field note. A blocked site misses that opportunity completely.

You can check whether Google shows you in its AI features with Search Console’s Generative AI performance report.

Read more: Can you pay to show up in ChatGPT?

What should you do this week?

  1. Log in to your CDN or firewall, or ask whoever manages it, and list every bot-related setting that is switched on.
  2. Run URL Inspection in Search Console on your homepage and one key service page.
  3. Open your robots.txt and confirm Googlebot and OAI-SearchBot are not disallowed.
  4. If anything fails, fix it today. Every day of blocked crawling is a day of lost visibility.

If you would like someone to check it for you, Queens Digital is a digital marketing agency in Nepal and crawl access is the first thing we review in our SEO services in Nepal.

Google logo

Google-Extended does not impact a site’s inclusion in Google Search nor is it used as a ranking signal in Google Search.

Google Search Central - Google's common crawlers

OpenAI logo

To help ensure your site appears in search results, we recommend allowing OAI-SearchBot in your site’s robots.txt file.

OpenAI - Overview of OpenAI crawlers

Reviewed by

K.K. Bhatta

Founder, Queens Digital Agency

K.K. Bhatta is a general digital marketer at Queens Digital Agency: hands-on across SEO, paid media, and whatever platform changes next. A lifelong learner rather than a one-topic specialist, he tests ideas on live campaigns before writing about them, and stays skeptical of anything that has not actually been tried.

Every claim in this article was checked against a live source before publishing.

Yes, if set that way. Cloudflare treats crawlers that do both search and AI training, including Googlebot, by their strictest purpose, so blocking AI training can also block Googlebot.

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